September. KMBS. ACCA Ukraine CPD Event on Arduous Negotiations (Kiev. Ukraine)
ACCA CPD Event titled “Arduous Negotiations (dealing with difficult people and problems...)” provided by Trainers of Ukrainian Mediation Center (KMBS) was held on September 14, 2009 in the premises of KMBS, Kyiv.
Event objectives were to provide understanding of reasons which give grounds to consider negotiations difficulties, to show participants the perspective of improving negotiation skills and to acquaint a group with new technology of conducting negotiations with the assistance of a mediator (mediation).
The agenda of the event covered the following topics:
- Positional negotiations vs principled negotiations
- Why negotiations are difficult?
- Correction of some mistakes:
- Consensus vs compromise
- BATNA and bottom line
- Balance of powers
- Thinking out of box
- Mediation (negotiation with the participation of a mediator): content, form, framework, stages, principles of conduction