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Working Together provides a forum for raising operational issues or problems with HM Revenue & Customs (HMRC), identified by HMRC, ACCA or other representative bodies, either at a national level or through local Working Together groups. 

The Working Together local group meetings take place three to four times a year. At these meetings representatives are able to discuss potential issues and evaluate the progress on issues previously raised. These will be issues that either they have come across in their practice or alternatively issues that have been brought to their attention by other ACCA practitioners. Issues templates have to be completed for any issue to be raised - a template can be downloaded from the 'Related Documents' section (see left).

Representatives of each local group will forward ACCA with the minutes of each meeting so that you are kept up-to-date and this will be available on our website. To find your local group please browse in the list below.

Relevant HMRC publications can be downloaded from the 'Related Documents' section (see left). This includes an update on a new initiative to cut waiting times by examining how HMRC handles its post - and how you should categorise post sent to HMRC.

If you are interested in becoming an ACCA representative on a Working Together group please read these notes and email wt@accaglobal.com.