This presentation is for those in busy financial firms who want to succeed with presenting to new clients, established clients and speaking effectively in meetings.
Techniques to connect and build rapport will be demonstrated and practiced, and you will find out how to handle nerves, inspire colleagues, and speak with confidence. You will see how to read your audience and use experts in the room to support you in communicating powerfully and effectively.
The session will look at how you connect, including:
- Eye contact
- Your voice: projection, modulation and pace
- The pause
- Managing nerves and handling difficult questions
- Managing experts
- Dealing with the unexpected (expect it)
Christopher Jones-Warner, Chartered FCSI, Chairman, CISI Wealth Management Forum
Christopher specialises in communication skills that builds trust and creates effective working relationships with people in wealth management firms.
He has trained hundreds of investment professionals in communication, relationship and leadership, and regularly leads City workshops, seminars and conferences.
Christopher delivers the CISI's ‘Mastering Communication with Clients and Colleagues’ and ‘Advanced Leadership Skills for Investment Professionals’ courses and, as a Senior Adviser to the CISI, is responsible for compiling the syllabus content for the flagship ‘Masters in Wealth Management’ qualification.
His background is in Wealth Management and he is Chairman of the Institutes's Wealth Management Forum.
- To manage your voice and eyes
- To manage your posture and hands
- Using silence
- Learning to speak through effective listening
12:00 - 12:30 - registration and lunch
12:30 - 13:30 - presentation including Q&A
The online booking system is now open